Terms of Service

Introduction

Welcome to Deplora. These Terms of Service ("Terms") govern your use of our website located at deplora.io and our services (collectively, the "Service") operated by Deplora Inc. ("we", "us", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Please also read our Privacy Policy, which explains how we collect, use, disclose, and process personal data.

1. Acceptance of Terms

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

These Terms constitute a legally binding agreement between you and Deplora Inc. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction, whichever is higher, to use the Service. By agreeing to these Terms, you represent and warrant that:

• You are at least 18 years old or the age of majority in your jurisdiction
• You have not previously been suspended or removed from the Service
• Your registration and use of the Service complies with all applicable laws
• All information you provide is accurate, current, and complete

3. Description of Service

Deplora provides a platform for deploying and managing open-source large language models (LLMs) in cloud infrastructure. Our services include:

• Model deployment and hosting services
• Infrastructure management and monitoring
• API endpoints for model interaction
• Dashboard and management tools
• Technical support and documentation

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

4. User Responsibilities and Acceptable Use

You are responsible for your use of the Service and must comply with all applicable laws and regulations. You agree not to:

• Use the Service for any illegal, harmful, or fraudulent purpose
• Attempt to gain unauthorized access to our systems or other users' accounts
• Upload, deploy, or process content that is illegal, harmful, threatening, or offensive
• Violate any intellectual property rights of others
• Interfere with or disrupt the Service or servers
• Use automated systems to access the Service without permission
• Attempt to reverse engineer, decompile, or hack the Service

We reserve the right to investigate violations and take appropriate action, including account suspension or termination.

5. Payment and Billing

Our Service offers various pricing plans as detailed on our pricing page. By subscribing to a paid plan, you agree to pay all applicable fees.

5.1. Payment Processing

We use Stripe, Inc. and its affiliates for payment processing. By providing payment information, you agree to Stripe's terms and conditions and privacy policy available at https://stripe.com/legal.

5.2. Billing and Refunds

• Subscription fees are billed monthly in advance
• All fees are non-refundable except as required by law
• We may change our pricing with 30 days' notice
• You may cancel your subscription at any time
• Upon cancellation, service continues until the end of the billing period

6. Intellectual Property Rights

6.1. Service Ownership

Deplora and its licensors own all right, title, and interest in the Service, including all software, technology, and intellectual property rights. These Terms do not grant you any ownership rights to the Service.

6.2. Your Content

You retain ownership of any content, code, or data you input into or deploy through the Service ("Your Content"). You grant us a limited license to use Your Content solely to provide the Service to you.

We do not use Your Content to train our models or for any purpose other than providing the Service, except as required by law or with your explicit consent.

7. Privacy Policy

Please read our Privacy Policy carefully for information about how we collect, use, store, and disclose your personal data. Your privacy is important to us, and we are committed to protecting your data.

8. Termination

You may stop using our Service at any time. We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, with or without notice.

Upon termination, your right to use the Service ceases immediately. If you have a paid subscription, we may provide a pro-rated refund at our discretion, except in cases of termination for cause.

Sections of these Terms that by their nature should survive termination shall survive, including intellectual property provisions, disclaimer of warranties, indemnity, and limitations of liability.

9. Disclaimer of Warranties

The Service is provided "as is" and on an "as available" basis. We disclaim all warranties of any kind, whether express or implied, including:

• Implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement
• Warranties arising out of course of dealing, usage, or trade
• That the Service will be uninterrupted, secure, or error-free
• That any defects will be corrected or that the Service will meet your requirements

You use the Service at your own risk. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you.

10. Limitation of Liability

To the maximum extent permitted by law, Deplora shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Service.

In no event shall our total liability to you for all claims exceed the greater of $100 or the amount you paid us in the last 12 months for the Service.

11. Indemnification

You agree to defend, indemnify, and hold harmless Deplora, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the Service or violation of these Terms.

12. Governing Law and Dispute Resolution

These Terms shall be interpreted and governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

You may also have rights under local consumer protection laws that cannot be waived by these Terms.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. We will notify you of any material changes by updating the date at the top of these Terms and posting the new Terms on our website.

Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must discontinue your use of the Service.

14. Contact Information

If you have any questions about these Terms, please contact us at: